The Role
We’re looking for a Key Account Manager to own and strengthen relationships with our clients - leading hedge funds and asset managers who rely on our insights into 67 publicly traded companies. You’ll ensure they fully understand the value of our data, renew their subscriptions, and expand their usage.Your success will be measured by: ✅ Renewals – Keeping clients engaged and securing renewals ✅ Upsells – Expanding client subscriptions across our ticker universe ✅ Trial Conversions – Helping prospects see the value in our data and convert to paying clients
What We Need You To Do
Be the Subject Matter Expert – Deeply understand our reports and help clients integrate our data into their investment process.Drive Engagement & Adoption – Ensure clients actively use our insights, stay informed about new tickers, and share feedback on desired features.Expand Coverage & Upsell – Identify overlaps in client holdings, highlight top-performing tickers, and encourage broader adoption.Assist Prospects During Trials – Understand how different clients trial our data and provide the right level of support. Ensure prospects don’t waste time on complex data mapping or ingestion—have tools and scripts ready to help them access and test the data efficiently.Gather Product Feedback – Capture client input on feature requests (e.g., API access, consensus analysis, delivery frequency).Proactively Connect with Clients – Regularly engage via email, calls, roadshows, and industry events.You’ll collaborate closely with:Data Analysts – The team behind our insightsEngineering – Helping shape product development and improving trial processesFinancial Analysts – Enhancing how we showcase data valueSales Team – Supporting trials and conversions
What You Bring to Hatched
2+ years of experience in client-facing roles (account management, client services, consultancy)Finance, business, or related background (undergrad or master’s preferred)Strong communication skills – Ability to simplify complex data for clientsAnalytical mindset – Understanding and explaining insights, not just presenting themProactive and commercially aware – Comfortable driving conversations around adoption and expansionWillingness to travel – Meet clients and attend industry events
About us
Hatched Analytics is a leader in alternative data, delivering high-impact insights to the world’s top hedge funds. In this role, you’ll be at the heart of client relationships, working directly with sophisticated investors and shaping how they use data in decision-making. You’ll also play a key role in improving the trial experience, ensuring clients can quickly and effectively test our data without unnecessary friction. If you thrive in a fast-paced, client-focused environment and love working with data-driven insights, we’d love to hear from you.