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Senior Product Manager – Localization, Public Sector Digital Services, Dublin Client: ServiceNow
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 44815adca8fd
Job Views: 5
Posted:
Job Description: The Public Sector industry Product Management team is looking for an experienced Product Manager to help us to bring Public Sector Digital Services (PSDS) to countries across the world.
PSDS is our robust industry customer service management solution tailored to the needs of federal/central, state and local agencies supporting their missions and goals.
We are looking for an individual who has deep experience in internationalization and functional localization of business/workflow applications.
What you get to do in this role: Lead internationalization and localization for key markets in ServiceNow's Public Sector industry product.
Create and align functional localization strategy, including build vs. partner decisions.
Work with UX and Engineering teams on prototyping and ideation of product features and frameworks to help partners and customers in key international markets.
Work with customers from numerous government agencies across the world and have true mission impact.
Must-have qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
5-8 years of experience in product management focused on software internationalization and localization in similar context.
Product management experience from discovery to delivery at start-ups and larger companies.
Experience building, launching, and scaling enterprise software SaaS products for external, paying customers.
Excellent verbal and written communication skills, including the ability to chair sessions, host webinars and influence executive leadership.
Computer science degree, platform and frameworks systems thinking, a puzzle solver.
Nice to have qualifications: Experience working with central, state/provincial and local government agencies throughout Europe and the Middle East.
Understanding of government agencies' nuances and how they work.
Business degree or equivalent is a plus.
Not sure if you meet every qualification?
We still encourage you to apply
We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths.
Additional Information Work Personas We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Equal Opportunity Employer ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Accommodations We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, please contact (emailprotected) for assistance.
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