Position:
Warranty AdministratorLocation: Waterford CityCompany: Bolands WaterfordSalary: €28,500 - €35,000 DOE
About Us:
Bolands Waterford are a multi franchise car dealership dedicated to delivering top-quality vehicles and exceptional customer service.
Servicing our four brands BMW, MINI, Hyundai and Citroen our workshop is the heart of our business, ensuring that our customers' vehicles are maintained, repaired, and serviced to the highest standards.
As a Warranty Administrator, you will play a pivotal role in supporting our dealership's operations by efficiently managing warranty claims and ensuring accurate and timely processing.
Your attention to detail and ability to work collaboratively with both our internal teams and external partners will be essential to maintaining our high standards of customer satisfaction
Responsibilities:
Review and process warranty claims, ensuring compliance with manufacturer guidelines and dealership policies.
Collaborate with service advisors and technicians to gather necessary documentation for warranty claims submission.
Maintain accurate and organised records of all warranty-related documentation and communication.
Coordinate with automotive manufacturers and suppliers to resolve any warranty-related issues.
Monitor warranty receivables, follow up on outstanding claims, and ensure timely payment from manufacturers.
Keep up-to-date with the latest warranty policies and procedures from manufacturers to facilitate accurate claim submissions.
Provide exceptional customer service to clients with warranty-related inquiries or concerns.
Assist with other administrative tasks within the dealership as needed.
Requirements:
Previous experience in warranty administration within an automotive dealership or related industry is preferred.
Excellent organisational skills with a keen eye for detail to manage warranty documentation accurately.
Strong communication and interpersonal skills to work effectively with internal teams and external partners.
Proficiency in using computer software and systems for data entry and record keeping.
Ability to work independently and prioritise tasks to meet deadlines.
Familiarity with automotive industry warranty guidelines and policies is an advantage.
A positive and customer-oriented attitude is essential to maintain the dealership's reputation for exceptional service.
At Bolands Hyundai Waterford, we value passion, dedication, and a drive for excellence.
Join our team today and embark on a fulfilling career in the thriving Motor Industry.
Apply now to be considered for this exciting opportunity
Please note:
Only selected candidates will be contacted for further steps in the hiring process.