Retail Service Technician Role at Select Technology Group
We are seeking a dynamic individual to join our team as a Retail Service Technician in our flagship store in King St. This is an exciting role where no two days are ever the same.
You will receive full on-the-job training to help you make a success of this fantastic opportunity and gain the recognised accreditation of Apple Certified iPhone Technician (ACiT) within 6 months.
The Retail Service Technician is at the heart of the overall performance of your store with regards to service and repairs, maintaining high standards and ensuring customers are delighted with repair and support services.
In this role, you will be responsible for:
* Maintaining inventory management and customer relations
* Providing outstanding customer service showcasing the full Apple product line in a customer-friendly environment
* Undertaking all aspects of service-related duties, including initial troubleshooting, booking devices in for service, and physical repair of iOS devices
* Controlling Apple metric scores and exceeding sales and service performance goals
This is an excellent opportunity to develop your skills and knowledge of Apple products and initiatives while working in a supportive and knowledgeable team environment.
What we offer:
* A competitive salary
* Fantastic employee discounts
* Employee incentives
* Employee Assistance Programme (EAP)
* Recognition of long service
If you are passionate about Apple products, have the right to work in Ireland, and can demonstrate your knowledge and determination, we would like to hear from you.
Please submit your CV to apply for the role of Retail Service Technician.