Client: Brown Thomas
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 22f5bd43333c
Job Views: 89
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
Get To Know Us
Zadig and Voltaire is a luxury brand founded in 1997. The signature of the brand comes from its finest material such as cashmere, silk and leather. By revisiting the basics in a casual and certainly rock and roll way, Zadig & Voltaire wants to be the embodiment of the new luxury. A chic and relaxed luxury. We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident styling clients.
Know The Role
Zadig et Voltaire in our Brown Thomas Dundrum store are currently looking for a Concession Manager to join their team on a Full-time 37.5 Flexible hours.
Your main tasks will be:
* Be a brand ambassador and embrace the Selling Ceremony
* Drive sales, welcome customers, and use appropriate sales techniques from start to closing the sale
* Target ZV objectives and meet store KPIs
* Lead your team by example
* Coach your team in delivering exceptional and personalized customer experience
* Be present on the shop floor and fully available to look after customers' needs
* Build customer loyalty and understand customer relationship management
* Communicate efficiently and effectively
* Be knowledgeable of the collection and the brand's iconic pieces
Know What We're Looking For
* Attention to detail
* Reliability, energy, approachability, punctuality, and extensive knowledge of fashion and trends
* Role model behavior and sharing knowledge and skills with your team
* Welcome and assist customers throughout the entire sales process while supporting and coaching your team
* Maximize store targets and provide optimal, personalized customer service
* Support the store manager in building a creative and developmental store environment
* Eagerness to learn and develop yourself and others
* Minimum 2 years in fashion management and people skills
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places to excite, where people socialize, discover, learn and are inspired, enriching local communities.
We are Curators: Our unique range of products and services are key to the excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, making our customers’ lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience, promoting a culture where talent is nurtured and creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused, cultivating retail environments that are conscious, considerate, and commercial.
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