DESCRIPTION
Amazon Web Services (AWS) ????????????????'???????????? 200 ??????????????? -???????????,??????????????-??? AWS ?????,?????'???????????????????????????'????????????????
AWS Premium Support??????????????'?????AWS?????????????AWS Premium Support?????'???????????'?????????????????????????????????????????????????????????????????????????????!
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.
Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service.
AWS Premium Support provides technical solutions to a wide range of global customers as they build their mission-critical applications on top of AWS cloud services.
As a member of the AWS Premium Support team in Taipei you will be at the forefront of this transformational technology.
You will work with leading companies in this space and directly with the engineering teams within Amazon who are developing new capabilities.
Do you have an interest in helping customers understand application architectures, integration approaches, or how to intelligently utilize their data?
Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
Would you like to become an expert in the latest cloud computing technologies?
????
??????'???????????'???????????????????????????,???????????????'?????????????????'??????????????????????'????????????,??????,????????????????'??????????
Every day will bring new and exciting challenges.
You will be primarily responsible for solving customer's cases through a variety of contact channels which include telephone, email, and web/live chat.
You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
BASIC QUALIFICATIONS
- Fluent in mandarin
- Kubernetes management and troubleshooting knowledge and experience
- Experience with container orchestration tools (e.g.
Docker, OpenShift, Kubernetes) Linux expertise (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies expertise (Windows Container, Hyper-V, etc.
)
- Deep understanding of IP Networking (TCP/IP, DNS, HTTP, SSL/TLS, etc.)
Troubleshooting skills at multiple levels of complexity
PREFERRED QUALIFICATIONS
- Experience with Web and Application Server technologies (e.g.
Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS)
- Experience with DevOps, Orchestration/Configuration Management and Continuous Integration technology (e.g.
Chef, Puppet, Jenkins, Ansible) Scripting language ability (e.g.
Bash, PowerShell, Ruby, Python, Node.JS) Experience with version control system (e.g.
Git, Perforce, SVN, TFVC)
- Experience managing full application stacks from the OS up through custom applications
- Knowledge of AWS and Cloud Computing concepts (especially experience with AWS Elastic Beanstalk, AWS CloudFormation or AWS OpsWorks)
- Effective communication skills to lead technical discussions and engage with customers in both English and Mandarin Bachelor's degree in a Science/Technology/Engineering/Mathematics related field, or equivalent experience in a technical position
Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
#J-18808-Ljbffr