Desired skills:
ServiceNow, Solution Architect, ITSM, CMDB
We are seeking an experienced ServiceNow Solution Architect to lead the design, configuration, and customization of ServiceNow solutions for our client. This role will require a deep understanding of ServiceNow architecture and best practices, as well as the ability to align business needs with technical solutions.
Key Responsibilities:
* Design and implement scalable ServiceNow solutions that align with organizational goals.
* Configure and customize ServiceNow modules, including ITSM, Service Portal, and CMDB.
* Translate business requirements into effective technical solutions.
* Lead workshops and collaborate with stakeholders to gather requirements and provide strategic guidance.
* Ensure adherence to ServiceNow best practices and optimize solutions for performance and maintainability.
* Provide mentorship and guidance to junior team members and ensure project deliverables meet high standards.
Qualifications:
* 3-5 years ServiceNow architecture experience, with a proven track record of designing and delivering successful implementations
* Proficient in ITSM, Service Portal, and CMDB modules
* ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) are highly preferred
Skills:
* Strong knowledge of ServiceNow architecture, workflows, and integration capabilities
* Familiarity with ITIL practices and frameworks
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Will Robertson is recruiting for this role.
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