Job Title: IT Site Lead
About the Role:
This role is responsible for leading the site's IT function, ensuring compliance with Environmental, Health, and Safety (EHS) policies, and developing and maintaining the site's IT strategy. The IT Site Lead will provide leadership on IT policies, procedures, and standards, incorporating technology innovations and compliance requirements.
Key Responsibilities:
* Lead the site IT function to align with site, business, and corporate IT strategies.
* Ensure compliance with EHS policies and procedures across IT infrastructure, associated facilities, and office areas.
* Develop and maintain the site IT strategy for infrastructure, applications, communication, and compliance.
* Provide leadership on IT policies, procedures, and standards.
* Manage and enhance IT infrastructure, computing, and communication systems.
* Oversight of IT functions to maximize system uptime and ensure seamless business execution.
* Collaborate with the Quality team to ensure third-party service providers comply with regulatory requirements.
* Maintain IT systems in an 'audit-ready' state for successful regulatory inspections.
* Support internal and external audits related to IT infrastructure and compliance.
IT Infrastructure & System Management:
* Lead the installation, configuration, and maintenance of site IT infrastructure, including physical and virtual server hardware, operating systems, communication networks, datacenter management, enterprise storage solutions, database systems, and business and process applications.
* Maintain an accurate inventory of IT infrastructure, hardware, and user devices.
* Ensure physical security of IT hardware and compliance with company guidelines.
* Manage IT documentation, ensuring adherence to compliance and regulatory standards.
IT Operations & Service Management:
* Oversee IT Help Desk operations to ensure efficient resolution of user incidents and minimize downtime.
* Manage enterprise data backup and recovery processes.
* Administer key business, manufacturing, and quality control applications.
* Lead IT projects in alignment with corporate and site strategies.
Continuous Improvement & Compliance:
* Foster a culture of continuous improvement within the IT function.
* Implement structured reporting models to optimize functional delivery.
* Ensure compliance with SOX regulations related to IT procurement, payments, and transactions.
* Develop and implement training plans to enhance team competencies.
* Drive IT engagement initiatives through open communication.