Job Title:
Client Services Executive Location:
Galway Job Description:
We are seeking a dedicated Client Services Executive to join our team in Galway.
The ideal candidate will possess strong skills in CRM and data input, with a proven ability to resolve customer queries efficiently.
As a Client Services Executive, you will be responsible for providing exceptional customer support, ensuring client satisfaction, and maintaining accurate banking records.
Key Responsibilities:
* Manage and update customer information using CRM systems.
* Input and process data accurately and efficiently.
* Resolve customer queries and issues promptly, providing outstanding support.
* Communicate effectively with clients and team members.
* Maintain uptodate knowledge of banking products and services.
* Ensure compliance with banking regulations and company policies.
Skills and Qualifications:
* Proficiency in CRM software and data entry.
* Strong problemsolving and analytical skills.
* Excellent communication and interpersonal abilities.
* Previous experience in banking or financial services.
* High level of attention to detail and accuracy.
* Ability to work independently and as part of a team.
Application Process:
Interested candidates should submit their resume and cover letter outlining their relevant experience and skills.
Skills:
Client Services Call Centre Dialler System