Role: Operations Manager - Hospitality
Location: Athlone
Job Type: Permanent - Full time
Salary: €40,000 - €45,000
At Elk Recruitment, we are looking for a driven Hospitality Operations Manager to join our client’s growing team based in Athlone. This is a fantastic opportunity for an experienced Operations Manager to make a real impact in an innovative and growing organization.
What’s on Offer:
* €40,000 - €45,000
* Pension scheme after 1 year
* Free Parking
* Free Lunch on-site
* Complimentary access to Fitness and Leisure Club
* Employee discount
Your new role includes:
* Oversee daily operations across the Restaurant, Bar, Events and other areas of operations to ensure smooth functionality and exceptional guest service.
* Develop and implement operational policies and procedures to improve efficiency and enhance guest experience.
* Work with and support the Group General Manager and Heads of Departments.
* Demonstrate a complete knowledge of wine and beverage list, including cocktails and promote the use of suggestive selling to guests.
* Ensure guest complaints are consistently resolved in a prompt and efficient manner.
* Train, mentor, and evaluate department managers and staff to foster a high-performing team environment.
* Ensure compliance with health and safety regulations and maintain a clean and safe environment for guests and staff.
* Conduct regular inspections of facilities and services to ensure quality standards are upheld.
* Identify market trends in dining and beverage service for both property guests and the local market and act upon the same.
Experience you need:
* A degree or diploma in Hotel or Hospitality Management would be preferred but is not essential.
* Minimum 3 – 4 years restaurant experience within a similar position of a similar size hotel.
* Possess strong food and beverage, coffee, wine and cocktail knowledge.
* Proven exemplary guest service and sales skills.
* Knowledge of Point of Sale systems.
* Strong communication skills, both written and verbal.
* Responsible Service of Alcohol/General Manager’s Certificate.
What’s next:
* Apply Now to submit your application and we will be in touch asap for our initial screening.
* If this role isn’t the perfect match but you're interested in similar opportunities, feel free to get in touch.
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