Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Operating a reliable global service requires good observability and automation. The Observability team is responsible for the infrastructure that processes telemetry data in real-time and provides insights that engineers depend on to measure, visualize, investigate, and optimize how customers experience the service.
We are looking for a passionate Site Reliability Engineer with experience in designing, implementing, and operating large-scale distributed systems and excel at collaborating with partners. Ideally, you have a background in incident management, service catalogs, request tracing systems, time series telemetry platforms, application performance management tools, or log management tools.
This is an individual contributor position reporting to the Sr Manager, SRE.
Responsibilities:
* Write high-quality code that is easy to maintain and test
* Craft and build platform components needed to power the observability stack
* Ensure design and architecture is extensible across projects, and participate in technical design and code reviews
* Work with Product Management, collaborators, and other developers to understand design requirements and provide estimates for development
* Stay ahead of the latest observability standard methodologies and share your findings with the team
* Work as part of a cross-site development team
* Raise issues proactively that might impact delivery commitments
* Coaching and mentoring other team members with new technologies
Job Designation
Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.
Positions at Docusign are assigned a job designation of either In Office, Hybrid, or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic:
* Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years related experience with a Master’s degree or a PhD without experience or equivalent experience
* Deep understanding of OOP/OOD principles, design patterns, and data structures
* Strong Java, C#, or C++, object-oriented design and programming skills
* Experience writing scalable web services
* Experience with state-of-the-art development tools and techniques
Preferred:
* NoSQL stores such as Cassandra, MongoDb, DocumentDb
* Experience with dev tooling/portals like backstage.io
* Experience in the DevOps tooling space
* Experience with monitoring observability systems
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
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