About Bright Motor Group
We are a leading motor retailer in Ireland, representing top brands such as Ford, Hyundai, SEAT, and more.
With 8 showrooms in the Dublin area, we provide a choice of locations for candidates.
Due to our ongoing expansion, we seek positive and motivated individuals to join our aftersales team.
Trainee Parts Advisor Role
Responsibilities:
* Assist and advise customers via phone, online, and face-to-face.
* Efficiently pre-pick and distribute parts to service technicians daily.
* Process orders from customers and service technicians.
* Build strong relationships with new and existing customers.
* Utilize our dealer management system to process orders and invoices.
* Select required parts based on vehicle health checks and price them accurately.
* Charge parts correctly to jobs and communicate with service advisors and technicians about inventory, pricing, and delivery times.
* Maintain organized parts inventory, ensuring accurate storage and accounting.
* Order parts from manufacturers and other dealerships.
* Comply with health and safety standards.
Requirements
* Interest in working in a busy Parts department at a main franchise dealer.
* Knowledge of motor vehicles and technical background to interpret complex parts catalogues.
* Able to work alone or with others to deliver excellent customer service.
* Meet sales targets and complete tasks within allotted time frames.
* Computer literate and follow processes using our dealer management system.
* Punctual, showing initiative and demonstrating a strong work ethic.
* Confident enough to mentor and coach less experienced team members.
What We Offer
* Excellent basic salary
* Flexible hours
* Productivity bonus scheme
* 20 days basic holiday plus bank holidays
* Additonal Leave days
* Company Pension
* Employee Assistance Program
* Staff discount
* Staff referral scheme
* Continuing training to achieve Company standards.
We value diversity and inclusion. We welcome applications from all backgrounds, especially underrepresented groups like female applicants or ethnic minorities.
Skill: Aftersales Vehicle parts Administration Customer Service
Benefits: Pension Fund