One of Ireland's leading specialized tour operators is looking for enthusiastic and customer-centric professional to join their growing team based in Dublin 2.
Position: Travel Consultant
Location: Dublin 2, office based (No work from home option)
Working Hours: Monday to Friday, 09:00 - 17:30 (1 hour lunch break)
Job type: Permanent, Full time
Salary: Depending on Experience, 28, - 34,
Responsibilities
1. Dealing with customers on a day to day basis
2. Helping customers with their enquiries, providing expert advice and recommendations on destinations and activities
3. Communication with customers over phone, email; walk-ins (face-to-face)
4. Taking and managing booking, payments, cancellation
5. Communication with other departments and product teams
6. Maintaining customer satisfaction
7. Demonstrating flexibility resilience and keeping always positive attitude
Your Profile
8. Excellent communication skills
9. Strong organizational and multitasking abilities
10. Passion for travel
11. Critical thinking and problem-solving skills
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