Job Description
Summary
The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to create a welcoming atmosphere for our guests. You must be knowledgeable about beverages, including cocktails, wines, and spirits, and have a strong commitment to delivering excellent guest experiences.
Responsibilities
* Prepare and serve drinks to the highest standard, including cocktails, wines, and spirits.
* Provide exceptional customer service, ensuring guests feel welcome and valued.
* Handle all guest queries efficiently and professionally.
* Maximise sales through up-selling and product knowledge.
* Maintain a clean and well-stocked bar area at all times.
* Ensure compliance with all health and safety regulations, including HACCP.
* Work closely with other departments to enhance the guest experience.
* Follow all cash handling, stock control, and operational procedures.
* Be aware of hotel promotions, special offers, and events.
* Assist in organising and executing promotional events when required.
Requirements
* A minimum of 2 years experience as a bartender in a hotel or high-volume bar setting.
* Strong knowledge of cocktails, wines, and spirits.
* Excellent communication and interpersonal skills.
* Ability to work efficiently in a fast-paced environment.
* A team player with a proactive attitude.
* Certification in responsible service of alcohol (or willingness to obtain).
Benefits
* Competitive salary and tips.
* Supportive and friendly work environment.
* Staff meals provided during shifts.
* Free and secure on-site parking.
* Continuous training and career development opportunities.
* Employee recognition and rewards.
* Flexible working arrangements to ensure a positive work-life balance.