Bloomfield Hospital is inviting applications for the permanent full-time position of Clerical Officer.Location: Bloomfield Hospital, Stocking Lane, Rathfarnham, Dublin 16, IrelandHours: 39 hours per weekContract Type: PermanentReports to: Head of Quality, Risk, Compliance & Patient AdministrationWorking Relationships: All Bloomfield Departments & WardsAbout Bloomfield HospitalBloomfield Hospital is a 131-bed in-patient mental health service, registered as an approved centre with the Mental Health Commission.
Our ethos is rooted in honouring the dignity of everyone who enters our doors.We provide a spectrum of neuropsychiatric services to adults with serious and enduring mental health needs such as Alzheimer's, Parkinson's, Huntington's Disease, early onset dementias, schizophrenia, and mood disorders.
We are the only facility in Ireland offering specialised care for individuals with Huntington's disease.Our care is recovery-oriented and evidence-based, aimed at helping patients achieve their highest level of functioning and quality of life.
Care is delivered by a multidisciplinary team including Psychiatry, Psychology, Nursing, Pharmacy, Social Work, Occupational Therapy, Speech and Language, Dietetics, Physiotherapy, and General Practice.With over 200 dedicated team members, Bloomfield Hospital offers a friendly, inclusive, and professional environment focused on excellence in care.Role SummaryThe Clerical Officer will provide administrative support to all aspects of the Patient Administration Services function, helping to deliver a patient-focused service throughout the hospital.Key ResponsibilitiesCollation and maintenance of patient filesFiling and documentation managementDelivery and collection of files and paperwork to/from clinical teamsMaintaining up-to-date records of file locationsMonitoring and responding to emailsAssisting with the Patient RegisterCoordinating offsite storage and retrieval of filesScanning and sending patient information to hospitals and doctorsPrinting patient labels as neededKeeping offices stocked and tidyMaintaining efficient general office proceduresLiaising with internal departments and external agencies confidentially and professionallyProviding cover within the Patient Administration team as requiredMaintaining strict confidentiality and attention to detail at all timesEnsuring compliance with all hospital policies and proceduresAssisting with file archiving and document preparation for Subject Access Requests/Freedom of InformationSupporting data entry into quality management systemsProviding admin support to the Electronic Patient Record Implementation TeamAssisting in the transition from paper to electronic medical recordsCarrying out any other duties as assignedPerson SpecificationQualifications:Leaving Certificate standard or equivalent (required)Relevant third-level qualification (desirable)Experience:At least two years' relevant administrative experience (required)Experience working under the Mental Health Act 2001 (desirable)Knowledge and Skills:Strong administrative and organisational skillsExperience in medical record managementGood understanding of healthcare administrationProficient in Microsoft Office and OutlookExcellent communication and interpersonal skillsAbility to interpret complex information accuratelyHigh attention to detail and confidentialityAbility to work independently and as part of a teamStrong ICT skills including Word, Excel, and OutlookFamiliarity with quality improvement and Mental Health Commission compliance (desirable)Key CompetenciesEffective communication with all stakeholdersResults-oriented with initiative and problem-solving abilityExcellent time and resource managementHigh accuracy and attention to detailCapable of independent work and team collaborationFlexible and adaptable to changeCommitment to patient care and service excellenceEmployee BenefitsContributory pensionFree onsite staff parkingCareer development opportunitiesComprehensive training programmesFurther education supportOnsite library and research facilitiesEmployee well-being and assistance programmesSubsidised on-site restaurantCycle to work schemeTo apply or for more information, please contact: ******