Trade Counter Salesperson – Clonakilty
My client, a well-established retailer based in Clonakilty, Cork, serves the local community, tradesmen, and builders with an extensive selection of products for DIY, hardware, building, heating, plumbing, painting, gardening, and more.
They are expanding their team and seeking a full-time Plumbing & Heating Trade Counter Person to assist primarily trade customers both face-to-face and over the phone. You will also interact with suppliers.
Key Benefits: Salary is negotiable and highly competitive based on experience, plus pension contributions and generous staff discounts.
The ideal candidate has knowledge of plumbing/building/heating products, preferably with sales experience in a customer-facing role. However, if you have no experience with these products but are enthusiastic to learn, I encourage you to apply.
I also consider plumbers/builders/traders who want to transition into a sales career.
Most importantly, I am looking for a bubbly, enthusiastic, and sales-driven individual with a strong work ethic; someone who loves interacting with customers, enjoys selling, and wants to advance within our established business.
As a Trade Counter Salesperson, your key responsibilities include:
* Addressing all plumbing and heating-related queries over the phone and face-to-face.
* Gaining excellent product knowledge of plumbing and heating materials to understand customers' requirements and offer tailored advice.
* Providing exceptional customer service, always going the extra mile to resolve issues or queries promptly and efficiently.
* Interacting with suppliers to manage stock orders and inquiries.
* Becoming highly sales and target-driven, suggesting alternatives for out-of-stock items and identifying opportunities to upsell.
* Preparing quotations, processing orders, and arranging deliveries while keeping customers informed about any stock or delivery issues.