Overview
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Principal PM Manager - Regional IT/IAM Programs, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
#COICareers
Qualifications
Qualifications
Required Qualifications:
1. Significant years of industry work experience
2. Significant years experience in developing and implementing programs in Datacenter Operations or related fields
3. Experience developing and presenting executive level presentations and reports
Preferred Qualifications:
4. STEM college degree or certification in IT with equivalent work experience
5. Ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment
6. Significant years’ experience in leading a diverse, technical team.
7. Experience with Project and Program management in large complex, cross-functional organizations.
8. Experience in structured process improvement and efficiency gains (e.g., Six Sigma, Kaizen, etc.).
9. Experience in Data Center Operations
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
10. Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Responsibilities
As a successful Principal PM Manager - Regional IT/IAM Programs, your performance objectives will consist of the following:
11. Managing a team of Senior-level Individual Contributors that are experts in their field
12. Hands-on People Manager with a proven track record of leading intellectually capable PMs
13. Attract, grow, and develop talent with a Growth Mindset
14. Be empowered and accountable by modelling, coaching, and caring for your team
15. Analyse and interpret program data to provide recommendations and strategic recommendations for datacenter-related operations models, support, and implementation plans
16. Interpret customer requirements as they relate to standard operating procedures and drive parity between the two
17. Collaborate across internal groups, external suppliers, and customers
18. Document and improve processes around planning, implementation, operations, confidentiality, security, and compliance to ensure the work that is being done is securely, compliantly, efficiently, and per standards
19. Participate in technical communities to stay informed of best practices and changes within the broader discipline and share them with the organization
20. Empower a culture of safety, security, and compliance in all aspect of datacenter activities
21. Establish and enhance strong working relationships with partner organizations
22. Create and manage end-to-end project plans and ensure on time delivery
23. Plan, manage, and communicate end-to-end project plans with stakeholders and teams
24. Perform day-to-day project check-in and updates to manage project delivery and quality
25. Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution
26. Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity
27. Work with various Engineering, Operations, Electrical and Mechanical teams during project planning and execution
28. Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect