Corporate Actions Operations Supervisor
A senior role that involves overseeing the performance of corporate action and income event activities for multiple regions.
Key Duties and Responsibilities:
* Oversee the preparation, processing, and execution of corporate action events, ensuring accuracy and adherence to deadlines.
* Ensure dividend entitlements are correctly reflected across all fund administration locations.
* Monitor and review outsourced activities to maintain consistency and control across locations.
* Lead and develop the team, managing task allocation and ensuring workload distribution is efficient.
* Handle client issues proactively and ensure successful resolutions.
* Complete error reporting to a high standard and implement preventative measures within deadlines.
* Oversee offshore service levels to ensure high-quality delivery.
* Build strong relationships with internal and external stakeholders across serviced fund administration locations.
* Establish a high level of corporate action knowledge within the team, ensuring all reporting requirements are met.
* Continuously identify and implement process improvements to support evolving products and services.
* Collaborate with other business units to maintain strong relationships.
* Lead fund administration service calls and reporting.
Requirements:
* 5 years+ experience in the funds industry, with strong procedural and regulatory knowledge.
* Demonstrable communication and leadership skills in a fast-paced environment.
* Customer-focused approach with a strong commitment to quality control and service excellence.
* Strong organizational and planning skills, with the ability to manage competing priorities effectively.
* Proven problem-solving abilities and the capacity to own and resolve complex issues.
* Proficiency in Microsoft Office, particularly Excel and Word.
* Experience with Sun Gards Invest One Enterprise Fund Administration system is advantageous.
* Working knowledge of Bloomberg and IDS online systems is highly desirable.
This is a 12 month contract role with some possibility of other opportunities coming up at the end of the contract. The role offers a hybrid working model.
{lang_code} = en