Insurance Careers with Aviva Claims in CorkAre you living in the Cork region and interested in a career in Insurance claims?
Aviva is currently hiring for permanent entry-level Claims Advisors and experienced advisors in our Motor and Liability Claims Teams, in our offices located in the Cork Airport Business Park.
Insurance qualification (APA Personal and Commercial General Insurance) is an advantage but not essential for these roles.
We flex locations, hours, and working patterns to suit our customers, business, and you; this will be discussed during the interview process.
We're looking for people who want to embark on a career in insurance in a supportive and dynamic environment and who can provide the highest level of expertise and advice.
We strive to hire talented, motivated people and give them the autonomy to innovate and make good decisions.
This role will involve proactively handling a portfolio of Damage & Injury Claims.
You will investigate and settle claims whilst controlling the cost of claims and supporting our customers throughout the process.
Why would you choose Aviva? Permanent positions (not contracts)
An amazing benefits package, including:
Minimum 25 days holidays and flexibility to buy/sell up to five days, outside of bank holidays.
Full financial support to pursue your insurance qualifications.
APA and/or CIP Qualification.
Be part of a company that promotes equity & accountability.
Be part of a team that recognizes the strength that comes from working as one team, collaborating and winning together.
Fully paid paternity and maternity leave.
We also offer family leave.
Generous Defined Contribution pension scheme.
Annual performance-related bonus and pay review.
Discounted car and home insurance rates (with friends and family offers too) on our products plus national and local offers from various retailers.
Other excellent flexible benefits to include:
Global Matching Share plan.
Save As You Earn scheme.
Wellbeing programs.
Health Insurance Subsidy.
Access to Best Doctors and Aviva family care.
Employee Assistance Programme.
De Care Dental.
Eyesight Testing.
Bike to Work Scheme.
Holiday Fund.
In this role you will:
Negotiate claims settlements for complex and non-complex injury and damage claims.
Demonstrate an outstanding and consistent approach to handling your portfolio of work ensuring early decision making and that all settlement opportunities are explored throughout the lifecycle of a claim.
Understand customer feedback and what is meaningful to our customers.
Build positive relationships with colleagues and external partners in a professional and approachable manner.
Have confidence to seek guidance and make decisions which are right first time.
Have a clear strategy that will get the best & fairest settlement for the customer, Aviva & the claimant.
Share learnings and feedback with colleagues and partners.
You make liability decisions to facilitate early resolution and maximize settlement opportunities.
Ensure files are accurately reserved at all times.
Have a good knowledge and understanding of the Motor Insurers' Bureau of Ireland and their role in the insurance market in Ireland.
We would like you to have:
Insurance qualification (APA Personal and Commercial General Insurance) is an advantage but not essential for these roles.
Previous experience in Motor and/or Liability Claims Handling.
Experience in a financial services working environment.
Ability to handle complex situations.
Excellent problem-solving abilities.
Proven negotiation skills with experience in settlement of complex claims.
Capability to provide the best possible outcomes for both the customer and Aviva.
Ability to make real-time decisions based on changing information.
Ability to handle own workload.
Positive relationship building skills.
Dedication to the customer environment.
Outstanding communication skills.
This role is within the scope of the Central Bank of Ireland's Minimum Competency Code.
Aviva is for Everyone Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities.
Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.
Our smart working combines the benefits of flexibility with time together with colleagues.
We prefer all applications to be submitted online; however, if you require an alternative method of applying, please contact
.
About UsWe help our 19.5 million customers to save for the future and manage the risks of everyday life.
To give these customers the best possible products and service, we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.
So, we're passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
#J-18808-Ljbffr