Job Title: Public Area Cleaner
The Public Area Cleaner is responsible for maintaining the cleanliness and tidiness of public areas in our hotel at all times. A warm and friendly personality is essential, as they will engage with guests as part of their role.
This role involves working various shifts, including mornings, evenings, and weekends.
Key Responsibilities:
* Implement Sheraton Brand Standards to ensure a high level of quality.
* Participate in departmental training to enhance skills and knowledge.
* Collaborate with the Accommodation Team to assist with bedroom duties as required.
* Maintain the cleanliness of public areas, including guest bedrooms and bathrooms.
* Vacuum rooms, corridors, lifts, and stairwells to ensure a clean environment.
* Replace towels and guest amenities in line with company guidelines.
* Perform regular deep cleaning tasks to maintain high standards.
* Properly dispose of waste according to company guidelines.
* Follow lost property procedures to ensure efficient handling.
* Regularly inspect public areas and toilets, taking corrective action where necessary.
* Sign off on completion of duties to ensure accountability.
* Adhere to safety procedures to guarantee the safety of our guests.
* Manage guest requests promptly and efficiently.
Ideal Candidate:
* Must be flexible, enjoy challenges, and be willing to work outside their comfort zone while maintaining objectivity and positivity.
* Be courteous and focused on providing a consistently high standard of service.
* Must be a team player with the ability to multitask.
* Be standards-driven and detail-oriented, with a desire to progress within the luxury market.
* Maintain a professional image at all times through appearance.
* Possess excellent communication and interpersonal skills.
* The position requires approximately 35 hours of work per week and includes morning, evening, and weekend availability.
Benefits:
* Use of Sheraton Fitness & Pool facilities.
* Meals provided during duty hours.
* Staff discounts in The Spa.
* Explore Rate Discounts across over 9,300 Marriott properties worldwide.
* Motivational Benefits, including Employee of the Month recognition.
* Thriving Sports & Social Club opportunities.