Career Vision Recruiters
We are seeking an experienced and organized Dental Practice Manager / Business Manager to lead a well-established dental practice in Cavan.
Responsibilities:
1. Practice Operations Management
* Oversee day-to-day operations to ensure smooth, efficient workflow across all areas of the practice.
* Ensure adherence to clinical protocols, infection control procedures (IPC), and compliance with health and safety regulations.
2. Financial Management
* Develop and manage budgets, ensuring financial health and profitability.
* Monitor expenses, manage billing, and oversee collections to maintain cash flow.
* Manage practice accounts, payroll, and liaise with accountants as necessary.
3. Team Leadership & Development
* Supervise and support all practice staff, including dental nurses, administrative staff, and receptionists.
* Conduct regular team meetings and performance reviews, providing coaching and feedback to support staff growth.
* Lead recruitment, onboarding, and training of new team members.
4. Patient Relations & Experience
* Maintain high standards of patient service and satisfaction by managing complaints and feedback.
* Oversee front-desk operations, ensuring efficient scheduling, patient records, and communication.
* Implement initiatives to improve patient experience and build strong relationships with patients.
5. Compliance & Quality Assurance
* Ensure the practice complies with all regulatory and quality standards (e.g., CQC, HIPAA, GDPR).
* Manage clinical audits, IPC audits, and practice inspections.
* Maintain accurate records and documentation for compliance purposes.
6. Marketing & Business Development
* Develop and implement marketing strategies to attract and retain patients.
* Identify business growth opportunities and implement initiatives to drive revenue.
* Manage relationships with suppliers, vendors, and service providers to optimize practice operations.
7. Inventory & Resource Management
* Oversight stock control, ordering, and management of supplies to ensure availability without overstocking.
* Negotiate with suppliers to achieve cost-effective purchasing.