Role | AssistantManagerLocation |Dublin, City CentreSalary | Up to €35,000Contract | PermanentAbout UsLane7 are the fastest growing and the marketleading boutique bowling business in the UK, with multiple venues across threebrands: Lane7, Level X and Gutterball.
Bowling is our thing – it has been forthe last 10 years.
Think of us as your one-stop-shop for a great activitypacked experience that also offers arcades, beer pong, darts and much more
We aim to give you the best night outevery time, with all your best nights rolled into one.
We have the perfectentertainment for everyone and for every occasion.
Could you be what we're looking for?
We're looking for creative, passionate, andexciting people to make our guest experience the best going.
You bring the goodvibes, we bring the opportunities to grow through our brand.
Who is the ideal candidate?
Previous hospitality experience is essential A natural people person who puts great customer service at the top of their agenda Enthusiasm and the ability to create a sense of fun and motivate a team whilst upholding standards and maintaining discipline Self-discipline, initiative, leadership ability with an outgoing personality Ability to motivate employees to work as a team to ensure service meets stellar standards Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommending appropriate solutions to any problems arising Must possess good communication skills for dealing with diverse team The Role Ensure positive guest service in all areas.
Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests Managing shifts covering the entire venue Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members What We'll Offer 20 days holiday per year Free bowling and activities for you and up to 3 others when you aren't working (off-peak time) 25% off food and drink Get involved with different social activities throughout the year though our team social calendar Join your teams Monday bowling club Annual team awards partyAccess to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams.
Refer a friend scheme To ApplyAll candidates must be fluent in written andspoken English Does this sound what you're looking for?
Getin touch asap to find out more and join us