· Analyse business needs through joint refinement sessions, meetings, and presentations.
· Assists PO in backlog management and refinement.
· Prepare and maintain documentation including technical requirements.
· Understands technical solution design and can communicate solution details to both business and technical peers.
· Identify process boundaries and develop opportunities to automate processes and functions.
· Develop requirements artifacts, system process flows and associated diagrams and ensures high level designs including architecture requirements are accurately documented and map to approved requirements.
· Conduct activity-based analysis of the system processes and to provide recommendations based on the findings.
· Assists in developing training documentation and proactive identification of additional documentation needs.
QUALIFICATIONS & EXPERIENCE
· BA/BS degree in business or technical related field, or business equivalent.
· 3+ years’ experience gained as a Business Analyst capturing, analysing and documenting requirements.
· Experience creating functional and technical specifications to support the technology teams.
· Well versed in collaboration/tracking tools such as Confluence, Jira or equivalent.
· Strong attention to detail and a passion to document as you go for future benefit.
· Experience in Agile/Scrum methodologies is a bonus (however not essential).
· Exposure to creating user stories as a follow on to requirement gathering is a big advantage.
· Strong communication skills and ability to work closely with stakeholders across the business.
· Domain knowledge of the insurance industry desirable (however not essential).
NICE TO HAVE
Bonus points for Insurance domain experience (such as working Policy administration systems, Online Quotation systems, CRM/Web Portals, or other equivalent products/services).
Seniority level
Not Applicable
Employment type
Full-time
Job function
Analyst
Industries: Insurance
#J-18808-Ljbffr