Excellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Galway City. The position is a permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer.
Tasks and Responsibilities for the Insurance Customer Service Advisor:
* Tasked with fostering new business growth across diverse personal insurance categories: motor, home, farm, van, health, and marine.
* Efficiently manage policy queries and adjustments to meet clients' evolving needs.
* Play an essential role in ensuring client retention throughout the annual renewal cycle.
* Handle day-to-day administrative tasks associated with personal lines policies.
* Proactively spot cross-selling opportunities by understanding clients' insurance needs.
* Ensure exceptional client experiences, whether face-to-face or over the phone.
* Collaborate effectively and demonstrate flexibility to support team objectives.
* Ensure mandatory compliance with regulatory standards such as CBI, CPC, GDPR, and internal policies.
Experience and Qualifications for the Insurance Customer Service Advisor:
* Experience and knowledge in a personal insurance environment.
* APA/CIP qualification or working towards.
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