Dublin, Ireland
Share job
Date posted: Jan 20, 2025
Job number: 1790488
Work site: Up to 50% work from home
Travel: 0-25 %
Role type: Profession
Digital Sales and Solutions
Employment type: Full-Time
Overview
In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling.
As a Cloud Solution Architect (CSA), you will become part of the next generation of sales leaders at Microsoft. With the aid of best-in-class sales processes, techniques and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft's customers. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships.
Qualifications
Required/Minimum Qualifications :
Demonstrated experience as a technical architect, in technical consulting, design and implementation, and/or technical sales experience OR relevant certifications from Microsoft or competitive platforms AND experience as a technical architect, technical consulting, design and implementation, and/or technical sales experience OR Bachelor's Degree in Computer Science, Information Technology (IT), Engineering, or related field AND relevant experience.
Additional or Preferred Qualifications :
* Demonstrated experience in one or more of the following: designing architecture, networking, container services, data center migrations or database administration, design and architect experience in data analytics, coding/development, cloud-based solution designs, migrations or management of technology.
* Relevant certifications from Microsoft of competitive platforms of similar product (e.g., AZ104 + AZ 303/304/ or 305, DP 203/204) or equivalent certifications (AWS, GCP).
This role is based in Ireland, you should currently be a tax resident in Ireland, no relocation is provided.
Responsibilities
The Digital Cloud Solution Architect (CSA) will be responsible for:
* Business Relationship Owner: Build coalition of support (IT and business) with customer. Define specific technology outcomes that align to customer strategy.
* Digital Transformation Leader and Operational Excellence: Lead, drive and manage engagements for repeatable achievement of revenue and consumption targets.
* Portfolio Management: Manage a dedicated portfolio of customers while preventing churn.
* Operationally Excellent: Follow processes, systems, and documentation as expected; identifies issues or barriers to efficiency. Recommends improvements and partners to implement solutions.
* Value Creator: Identify and articulate business value of role and solutions for customer organization through demonstrations, storytelling, etc. to provide evidence of business value in the customer environment.
* Consumption: Conduct analyses into what customers are using versus needs. Drives greater consumption (cloud and support) with customers based on analysis of both usage and needs.
* Technical Acumen: Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies.
* Executive Presence: Engage with and influence business and IT decision makers.
* Technical Leadership: Leverage best practices to guide customer strategy and future growth for Microsoft by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer and establishing Microsoft as a leader.
* Virtual Leader: Orchestrate activities across Microsoft and Partner resources to maximize business results and customer success.
* Customer Obsessed: Be the Voice of the Customer; Share customer insights, best practices, and connect with internal teams to remove key blockers.
* Leading at the Edge: Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.
* Continuous Learner: Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community.
* Microsoft Champion: Be an Azure Platform evangelist with customers, partners and external communities.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
* Industry leading healthcare
* Educational resources
* Discounts on products and services
* Savings and investments
* Maternity and paternity leave
* Generous time away
* Giving programs
* Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
#J-18808-Ljbffr