My client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses
As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content ) - call businesses to make sure the contact details are okay and accurate.
You will use your problem-solving skills to continuously deliver value to the clients, while making a larger impact on society.
Responsibilities
1. Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and additional online research.
2. Make outbound phone contact with clients in a courteous, professional and efficient manner.
3. Process and raise required requests/transactions and make sound decisions related to customer requirements.
What we are looking for:
· Fluency in both Czech (C2) and French (C1)
· Strong attention to detail to ensure quality of work
· Enthusiastic, positive attitude with a strong willingness to learn
Offer:
Permanent Contract
Salary: 31, + 3k bonus
Location: Dublin 3
Benefits
4. 25 days holiday per annum, pro-rata
5. Tax saver ticket
6. Bike to work scheme
7. Life Assurance
8. PMI Private Medical Insurance
9. Relocation allowance
10. And more...