We currently have an exciting opportunity for a Pharmacy Healthcare Advisor t o join the Hickey's Pharmacy team in Dundalk
Pharmacy Healthcare Advisor
Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you.
Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.
1. We are looking for someone who is dynamic and energetic to join our team.
2. (Part time / Full time )
3. (Permanent / Fixed Term)
4. Supported in-store by an excellent team and a support office
5. Rosters are published up to 8 weeks in advance
6. Excellent training and support structures are also available centrally from our Pharmacist management team
Key Responsibilities
7. Providing outstanding customer service
8. Driving retail sales through link selling and advising customers of promotions in store
9. Ensuring stock levels are maintained at optimal levels
10. Accurately and securely performing cash management duties
11. Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level
12. Building customer loyalty
What are we looking for
13. Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time
14. Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
15. Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
16. Strong product knowledge
17. Experience in or interest in skin care is an advantage
18. Proven sales ability
19. Any other projects and duties where they arise
What we would like from you
20. Customer focused with an ability to effectively deal with customers
21. Previous OTC sales and customer service experience
22. Excellent interpersonal and communication skills
23. Positive can-do attitude
24. A keen interest in retail pharmacy
What we promise you
25. Competitive salary
26. Generous staff discounts in-store
27. ‘Refer-a-friend’ bonus scheme
28. Tax-saver travel
29. Additional long-service days
30. Additional annual leave for special occasions e.g. getting married!
If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.