Job Summary/Main Purpose
This post, Payroll Project Support Manager, will be responsible to the Head of Payroll. The post holder will have a leading role in the delivery of high-quality information to support the business needs of the service, Regional Customer meetings and Corporate returns within agreed timescales.
Main Duties/Responsibilities
* Have a leading role in coordinating activity returns within PSC to meet Service and Corporate requirements with agreed timescales.
* Ensure that recurring tasks are highlighted and programmed into a monthly/annual work plan.
* Provide high quality administrative services within PSC to ensure efficient and effective planning for all customer meetings including Regional Payroll Customer Forum, Regional Working Groups, Payroll Quality Improvement Programme and PSC / Customer Operational Meetings.
Liaison and Communication
* Liaise with Heads of Service, Payroll Service Delivery Managers and Regional HSC staff to ensure that agreed actions from Regional Director, Assistant Director and Customer meetings are completed within a timely manner.
* Be responsible for ensuring that actions assigned to the postholder during internal meetings and external Regional/Customer meetings are completed within a timely manner.
Reporting and Analysis
* Have a leading role in the production of monthly information reports required to support the Service's corporate and strategic objectives.
* Have a leading role in reviewing, updating and annually testing the PSC Business Continuity Plan.
Software Utilisation and Technical Skills
Utilise a range of software packages in the performance of the post including Outlook, Word, Excel, Power Point, MS Project, Share Point, Survey Creation Software and specialist software (FPL, HRPTS,) ensuring a high degree of technical skills such as running reports, investigating systems, data analysis etc.
Education and Experience
* Degree Level Education AND have worked in a business or project support role for 2 years OR 5 years relevant experience of providing project and administrative support.
* AND Experience of working within an administrative team.
* A minimum of 12 months experience of Project Management.
* AND a minimum of one years' relevant experience within the last 5 years in paid employment at Band 1/2 (or equivalent/higher) working in a support or hotel services role in a complex organisation.