DESCRIPTION
Job Description
We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. This is a hands-on electrical and mechanical equipment troubleshooting and operation responder role.
About the Job
* FOLLOW AND MAINTAIN THE HIGHEST SAFETY STANDARDS
* OPERATIONAL EXPERIENCE WITH ELECTRICAL AND MECHANICAL EQUIPMENT, INCLUDING UNINTERRUPTIBLE POWER SUPPLIES (UPS'S), SWITCHGEAR, CIRCUIT BREAKERS, AUTOMATIC TRANSFER SWITCHES (ATS'S), DIESEL GENERATORS, CHILLERS, HEATING VENTILATION AIR CONDITIONING (HVAC), EXHAUST FANS, VARIABLE FREQUENCY DRIVES (VFD'S), AND TRANSFORMERS
* PERFORM TROUBLESHOOTING OF EVENTS WITHIN INTERNAL SERVICE LEVEL AGREEMENTS (SLA'S)
* TAKE DAILY OPERATIONAL READINGS OF ALL MECHANICAL AND ELECTRICAL EQUIPMENT THROUGH ROUTINE ROUNDS/LOG-TAKING (TEMPERATURES, VOLTS, CURRENTS, ETC.)
* SUPERVISE CONTRACTOR OR ENGINEERING OPERATIONS TECHNICIANS TO ENSURE PROPER OPERATION AND MAINTENANCE OF ALL FACILITY EQUIPMENT
* DRIVE CONTINUOUS IMPROVEMENT EFFORTS ON INFRASTRUCTURE THROUGH STANDARDIZATION OF PROCEDURES AND POLICIES, WHILE DELIVERING PERFORMANCE AGAINST AGREED METRICS
* PROVIDE TRAINING AND GUIDANCE TO ENGINEERING OPERATIONS TECHNICIANS AND ASSIST IN RECRUITING EFFORTS
* LEAD THE ROOT CAUSE ANALYSIS FOR OPERATIONAL ISSUES, AND CONDUCT MEETINGS WITH SUBJECT MATTER EXPERTS (SME'S) TO FINALIZE MITIGATION STRATEGIES
Physical Requirements
* MANUAL HANDLING AND LIFTING OF EQUIPMENT MAY BE REQUIRED (WEIGHT LIMITS IN ACCORDANCE WITH REGULATIONS)
* ABILITY TO WORK SHIFTS (MORNING, LATE, AND NIGHT)
* ON-CALL ROTATION REACTION TO OFF-DUTY EMERGENCY CALLS
* WORK AT HEIGHTS AND FROM LADDERS; IN A NOISY ENVIRONMENT WITH EAR PROTECTION
* PUBLIC SAFETY IS OUR TOP PRIORITY - IF YOU ARE A GOOD FIT FOR THIS ROLE, YOU WILL NOT ONLY HAVE THE SKILLS BUT ALSO THE PERSONAL QUALITIES NEEDED TO ENSURE A SAFE WORKPLACE FOR EVERYONE INVOLVED.
About the Team
At AWS, we value diverse experiences and perspectives. We believe that everyone has something unique to offer, and we encourage candidates from all backgrounds to apply. If your career hasn't followed a traditional path, don't let it hold you back.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.