**Job Title:** Credit Control Specialist
About the Role:
We are seeking an experienced Credit Control Specialist to join our team at {company}. The successful candidate will be responsible for managing credit control processes, evaluating customer credit worthiness, and developing strategies to minimize late or non-payment.
Main Responsibilities:
* Monitor and manage credit control processes to ensure timely payments from customers.
* Evaluate and assess the credit worthiness of new and existing customers through financial analysis and credit checks.
* Maintain accurate customer records and set appropriate credit terms based on risk assessment.
* Engage with customers to establish payment plans, negotiate payment terms, and resolve billing inquiries or disputes.
* Develop and implement strategies to minimize late or non-payment by customers, including initiating collection actions and negotiating payment plans.
* Generate regular reports on accounts receivable, collections, and credit risk to management.
* Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
* Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.
* Assist with invoicing and credit notes as required.
* Work closely with the Sales team to reduce exposure and maintain low Days Sales Outstanding (DSO).
Qualifications and Skills:
* Qualification in finance is desirable but not essential.
* Minimum 5 years' experience in Credit Control.
* Experience in the Agricultural industry is highly desirable.
* Ability to analyze and resolve issues effectively.
* Excellent verbal and written communication skills.
* Able to remain calm and handle difficult situations.
* Competence in basic computer applications, including Microsoft Office.
* An enthusiastic, proactive approach with a strong willingness to learn.