Field Service Engineer - CNC Laser or Punching Machines
This is an exciting opportunity to join our team in a high-tech company, working with a wide range of technologies within the metal fabrication industry in Ireland.
Key Duties:
1. Work with colleagues to develop knowledge of machines sold by the company, including installation, service, maintenance, and repair of equipment.
2. Travel throughout Ireland and Northern Ireland to customer sites, prioritizing local regions when possible.
3. Attend training sessions abroad for product knowledge and customer service development.
4. Ensure administrative tasks are completed promptly, including job reports, part returns notes, overtime sheets, and expenses.
5. Maintain a complete working knowledge of equipment and pursue professional development.
6. Collaborate with staff members to ensure smooth operation of the Service Division.
7. Adhere to customer non-disclosure requirements, safety procedures, and customer safety instructions.
Skill Requirements:
* Knowledge and/or experience working on CNC Laser or Punching machines.
* Strong IT skills, proficiency in Microsoft suite, and ability to learn new platforms.
* Excellent written and oral communication in English.
* Good technical knowledge background and enthusiasm for learning new technologies.
* Flexibility to travel domestically and internationally for training and customer visits.