About the role
We offer our customers an extensive range of products, extending far beyond food to include everything from clothing and kitchen appliances to financial services.
What sets us apart is not just the variety of our products but also the opportunities we provide for employees. With stores across the UK and Ireland, as well as a diverse array of roles, we're always on the lookout for individuals who share our passion for delivering exceptional customer experiences.
Our 'Every Little Helps' approach isn't just a slogan; it's deeply ingrained in our work ethic and what makes us unique. We value respect and equality among colleagues, ensuring everyone has the opportunity to grow and succeed. This collaborative environment is what makes Tesco such a rewarding place to work.
If your application is successful, you'll be required to provide your bank account details before your start date, subject to certain conditions.
Your responsibilities will include:
* Always putting the customer first and considering their needs in every aspect of your work.
* Getting to know your customers and serving them with pride.
* Ensuring products and services are consistently available to meet customer demands.
* Treating all products with care to maintain quality and ensure they reach customers in excellent condition.
* Maintaining a clean and organized shop floor and back areas at all times.
* Following training and adhering to departmental routines and processes.
* Complying with company policies and health and safety protocols.
* You may also be asked to support colleagues by assisting in other departments.
To succeed in this role, you'll need:
* Able to deliver exceptional, natural customer service by proactively smiling, greeting, acknowledging, and assisting customers.
* Work diligently to exceed customer expectations, team performance, and department standards.
* Prioritize tasks effectively to ensure everything you do meets our high customer standards.
* Be adaptable and resilient to handle the changing demands of our business.
* Follow instructions accurately, whether verbal or written.
* Demonstrate reliability and good timekeeping habits.
* Present yourself professionally, both in appearance and demeanor, at all times.
What benefits do we offer?
We provide a comprehensive package that enhances the Tesco experience. This includes:
* Competitive Salary
* Bonus Scheme*
* Access to our Virtual GP service, offering free and confidential video consultations, as well as online prescription services for colleagues and reduced fees for family members.
* 24/7 access to our Employee Assistance Programme (EAP) for emotional support and wellbeing services, including Body, Mind, and Life under our Wellbeing First approach.
* Colleague Clubcard providing 10% discount across stores and online, with 15% off weekends once a month and 20% off twice a year. Family members can also receive discounts with a second Clubcard.*
* Life Assurance
* Pension Scheme*
* Save As You Earn Scheme*
* Paid Family Leave
* Bike to Work
* Long Service Awards
* Commuter Scheme
*Entry requirements and rules apply.
About us
Our vision at Tesco is to become every customer's preferred shopping destination, whether online or offline. Our core purpose is 'Serving our customers, communities, and planet a little better every day.' Serving means more than a transactional relationship – it involves acting responsibly and sustainably for all stakeholders, communities, and the environment.
Tesco has been operating in Ireland since 1997, employing over 13,000 people across 170 stores nationwide. We partner with over 500 Irish suppliers, supporting almost 13,000 farming families. Our commitment to sustainability is reflected in numerous awards our products have won, including Blás Na hÉireann, World Steak Challenge, and Great Taste Awards.
We strive to create an inclusive workplace where everyone feels valued and respected. Our values emphasize treating people how they want to be treated, celebrating diversity, and recognizing its value and opportunities. We're committed to building an inclusive culture where everyone can thrive and contribute to our business success, reflecting the diversity of the communities we serve.
Tesco is dedicated to celebrating diversity and welcomes everyone. We aim to provide a fully inclusive recruitment process, allowing candidates to excel and informing us of any reasonable adjustments needed.