Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe.
It operates in several countries, including the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands and Ireland.
The company is a wholly owned subsidiary of Genuine Parts Company (GPC), a global leader in the automotive parts distribution industry.
AAG's network serves thousands of customers across Europe, supported by a logistics infrastructure of 80 Distribution Centers and 7 Repair Centers.
We are seeking a Parts Advisor to join our team at NAPA Auto Parts (Carparts Warehouse) store in Galway, Ireland.
This is an exciting opportunity for enthusiastic automotive professionals to help establish and expand our brand in Ireland.
As a Part Advisor, your responsibilities will include:
* Taking orders for car parts over the telephone and counter
* Upselling to increase invoice value
* Outbound calling to raise customer awareness and achieve higher sales
* Building long-term rapport with local customers
* Actively promoting offers, discounts and customer competitions
* LIMITING CREDITS AND RETURNS BY ORDERING AND SENDING THE RIGHT CAR PARTS, FIRST TIME.
To be successful in this role, you will need to be:
* Punctual, organised, and efficient whilst working towards deadlines
* Pro-active and enthusiastic when speaking with customers
* Able to demonstrate empathy towards customers
* Professional and possess excellent communication skills
In return, we offer:
* An opportunity to join a global brand and market leading motor factor
* Competitive salary and excellent bonus potential
* Structured career paths and bespoke training
* A great team environment & friendly approachable management