Front Office Supervisor
An exciting opportunity has arisen at this prestigious 5 Star hotel for a Reservations Agent to join our fantastic team. The Radisson Blu St. Helen's Hotel is one of the finest hotels in the Irish capital, located just 3.5 miles south of the city centre, surrounded by magnificent formal gardens and established woodlands on the Stillorgan Road in the prestigious Booterstown district, overlooking Dublin Bay.
As a team member with Radisson Blu, St. Helens Hotel, we take great pride in your professional development. While working with us, we will provide you with coaching and guidance to help you progress within the company and support your career.
If you would like to join us in delighting, surprising, and offering enjoyable moments to our guests, then this is for you.
The Benefits of working with Radisson Blu, St. Helen's Hotel
* Great location with ease of access to public transport and close proximity to Dublin City Centre and Wicklow border.
* Benefits such as meals on duty in the staff canteen and Refer a Friend bonuses.
* In-house training for your professional development.
* Reward and recognition programs.
The Right Candidate will
* Be willing to learn and develop themselves.
* Work well in a busy environment.
* Have the ability to work efficiently.
* Be flexible in terms of work shifts.
* Have good attention to detail.
* Maintain a warm welcome and a positive 'Yes, I Can!' attitude.
* Be professional at all times to guests and colleagues.
* Be naturally friendly with a willingness to help exceed guests’ expectations.
* Knowledge of a Property Management System or experience within Reception/Reservations is an advantage.
The Role will Include
* Achieve guest satisfaction and rooms revenue goals by supervising the Front Office operation.
* Assist in ensuring that the Front Office is staffed according to need by utilizing business forecasts to schedule employees.
* Oversee and participate in the prompt and courteous check-in and check-out of guests.
* Address questions or problems regarding guest rooms and rates.
* Assist in planning for meetings and special events by meeting with individual customers and group organizers.
* Ensure proficiency in all Front Office procedures to be a resource when needed.
Job Types: Full-time, Permanent
Benefits:
* Company events
* Employee discount
* On-site parking
Flexible Language Requirement:
* English not required
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Weekend availability
Ability to Commute/Relocate:
* Blackrock, Dublin, CO. Dublin A94 V6W3: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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