E-Mobility IT Consultant
As an E-Mobility IT Consultant, you will work across Business Applications Functional support and operations to manage and support all e-cars business applications.
You will have a broad knowledge and experience of implementing and supporting digital systems using a range of technologies including Azure and Google Cloud, web services, and APIs.
A thorough understanding of functional areas such as customer billing, payment processing, and CRM is also required.
Main Responsibilities:
* On-boarding and Systems Integration: Work with field staff, service providers, and business partners to facilitate the connection and on-boarding of new charge point models, e-mobility roaming platforms, and e-Mobility Service Providers.
* Service Management: Coordinate, monitor, and manage on a day-to-day basis effective service provision by all providers in the areas of availability, issue and incident recording/tracking, change request logging/scheduling, outage planning/management.
* Testing and Release Management: Draw up and execute test plans to verify and validate system enhancements/new feature sets and manage their transition into production.
* New Feature/Product Rollout: Work jointly with the e-cars IT & Digital Products Owner to communicate, prioritize, and shepherd the efficient and effective implementation, delivery, and rollout by outsourced partners of new features with minimum business disruption.
* Cyber Security and NIS Directive Compliance: Implement identified controls and mitigation plans to address identified cyber security risks and NIS Directive compliance gaps in e-cars systems.
* Data Management: Manage the exchange and import of business data from SaaS providers and business partners, and work with data analytics specialists to facilitate the creation of management reports and data dashboards.
* Documentation: Create and maintain a comprehensive knowledge base of procedures, work instructions, and job aids in order that all IT & Digital Operations team tasks and activities are fully and comprehensively documented.
Requirements:
* A good understanding of communications, networking, and operations technology.
* Familiarity with information security, cyber security policies and procedures, standards, and regulations (NISD).
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