Job Description
As a Logistics Technician, you will play a critical role in managing inbound and outbound hardware operations, ensuring accurate picking, packing, and labeling of high-value IT assets.
Key Responsibilities
1. Pick, pack, label, and ship high-value IT assets securely and timely.
2. Process hardware and accessory requests through the client's ticketing system systematically.
3. Process returned hardware from active and off-boarded employees, categorizing assets into One Week Hold or Indefinite Legal Hold and grading assets for re-use.
4. Update inventory system to track movements for hardware being deployed and returned.
5. Receive, inspect, and process new hardware inventory into the inventory system.
6. Conduct monthly inventory counts, ensuring all items are logged into the system and stored in designated areas.
7. Address client escalations and resolve issues promptly.
8. Develop, update, and maintain Standard Operating Procedures (SOPs) for operational processes.
9. Conduct periodic cycle time studies in conjunction with leading process improvement projects centred around 5S and Value Stream Mapping (VSM).
10. Support ad hoc projects assigned by management based on client needs.
Essential Criteria
* Experience working in logistics and warehousing.
* Proficiency in G-Suite (Google Sheets/Docs).
* Familiarity with inventory management tools.
* Excellent communication skills, both verbal and written.
* Effective time management skills.
* Strong organizational skills and attention to detail.
* Team-oriented.
* Exceptional professionalism and customer service skills.
Desirable Criteria
* 2+ years in a warehouse environment.
* Previous experience in Warehouse, Retail, Customer Service, Manufacturing.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.