Housekeeping Manager
Newly refurbished Brooks Hotel is looking for a Housekeeping Manager to lead their Housekeeping Team.
RESPONSIBILITIES:
1. Ensure that you receive a handover briefing at the beginning of your shift to ensure that you are aware of any events or special requirements.
2. Carry out room checks to ensure that Housekeeping standards are followed at all times.
3. Monitor and oversee the Hotel laundry to ensure that output is kept in line with needs.
4. Ensure that staffing is adequate in all areas.
5. Deal with all VIP customers and make sure that their rooms are checked and that they have all the requirements requested.
6. Ensure that all checklists and reports are completed by the relevant person before the end of the shift.
7. Ensure that Housekeeping Storerooms and any areas used by Housekeeping are kept clean and tidy at all times.
8. Ensure that all public areas are cleaned and well maintained.
9. Responsible for managing all lost property including logging and following up with Guest queries.
10. Ensure that you complete a handover at the end of your shift to ensure awareness of any issues that need to be followed up.
11. Management of the payroll system Alkimii, ensuring rostering targets are met.
12. Ensure a high level of security is followed in relation to the control of master keys and guest bedrooms.
13. Ensure that an up to date maintenance log is maintained and that all issues are prioritized, and tasks assigned to the Maintenance Department.
14. Identify opportunities for resources and facilities to be shared between the properties and implement best practice.
15. Active participation in all elements of the recruitment of departmental employees.
16. Carry out appraisals with staff on a regular basis.
17. Ensure effective planning of staff holidays and lieu time.
18. Establish and maintain the highest standards of cleanliness on all rooms and public areas.
19. Create routine cleaning plans so that all furniture, fittings, carpets, and coverings are maintained at the highest standard.
20. Ensure high standards of linen maintained and that regular supply is ensured.
21. Ensure effective communication with Front Office departments in support of maximum efficiency of both bedrooms letting and servicing.
What we offer:
* Competitive Salary
* Meals whilst on duty in our employee restaurant
* Complimentary provision of uniforms
* Excellent Employee discount in all MHL Hotels and SLH Worldwide.
* Health & Wellness Benefit
* Employee Recognition Awards
* Career Progression
* Recommend a Friend scheme
* Travel and Bike to Work – Tax saving Scheme
Shift work & flexibility are required in this position.
Who are we?
Brooks Hotel is a four-star boutique hotel situated on Drury Street only minutes from Grafton Street and St. Stephen's Green in the fashionable heart of Dublin City.
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