Desktop Support Engineer
We are seeking a skilled Desktop Support Engineer to join our client's team in Galway. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our staff, ensuring smooth operations and user satisfaction.
Responsibilities:
* Provide technical support to end-users via phone or in person.
* Troubleshoot and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices.
* Install, configure, and maintain computer systems and peripherals.
* Assist with user account management in Active Directory and Office 365.
* Maintain up-to-date knowledge of technology trends and best practices.
Requirements:
* Bachelor's degree in Information Technology, Computer Science, or related field preferred.
* Minimum of 2 years of experience in a similar IT support role.
* Strong knowledge of Windows operating systems and Office applications.
* Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
About the Role:
This is an exciting opportunity to make a meaningful difference in the IT department. If you are keen to explore this role further or other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation.