Job Description
At Fifth Avenue, we have been a leader in the beauty industry in Ireland for over 17 years.
We attribute our success to constantly evolving and offering the finest treatments while staying true to time-tested beauty services.
Job Title: Front of House Salon Receptionist
As a thriving business with approximately 70 employees, we are seeking a highly organized professional to facilitate the smooth running of a busy salon and maintain composure under pressure.
Key Responsibilities:
* Provide high-quality experiences to customers as part of our team
* Front a busy salon environment with excellent communication skills and impeccable phone manners
Requirements:
The ideal candidate should have:
* A minimum of one year's experience in a customer service role
* Knowledge of Phorest and Treatwell salon software
* Excellent communication skills with customers and the team
* The ability to manage 70 beauty professionals
* Impeccable phone manners
* Confidence to work in a fast-paced environment
* Excellent English skills, including perfect grammar, to reply to emails
Benefits:
In return, we offer a good wage with a competitive bonus, alongside a range of benefits, including discounts on Fifth Avenue products and treatments.
We believe in investing in our team, providing up-to-date training and opportunities to grow within our company.
Standards:
We expect all our team members to deliver a high-quality service with a friendly and courteous approach, adhering to our policies on welfare and confidentiality.
A very high standard of hygiene is an essential part of health and safety that we take seriously at Fifth Avenue to ensure the safety of our staff and clients.