About The Role
Our client, a leading retail business offering a vast range of products for builders and home improvement projects, seeks an experienced E-Commerce Manager to drive the transformation of their online sales channel. This role focuses on overseeing the development and optimisation of their e-commerce website, ensuring it becomes a powerful tool for sales growth and customer engagement.
Key Responsibilities:
1. Website Management
* Collaborate with an external agency to complete the company's website.
* Coordinate with all retail departments to populate the website with stock.
* Maintain the site's performance, ensuring user-friendliness, visual appeal, and brand identity alignment.
* Develop and improve the website's functionality and features continuously.
* Ensure seamless integration of the website with the ERP system for efficient stock control, order fulfilment, and customer service.
* Manage and maintain pricing policies on the website.
2. Online Sales Growth
* Develop and execute strategies to grow online sales, contributing significantly to the company's total turnover.
* Implement SEO strategies to enhance website visibility and attract organic traffic.
* Drive traffic to the website and convert visits into sales effectively.
* Support initiatives to drive foot traffic to physical stores through online efforts.
3. Order Fulfilment and Dispatch
* In the short term, manage a small team responsible for dispatching products.
4. Cross-Department Collaboration
* Work closely with all departments to prioritise and support online sales initiatives.
* Serve as a key point of contact for inter-departmental collaboration on e-commerce projects.
5. Team and Resource Management
* Lead and manage a team of administration staff, ensuring they have the necessary tools and resources to achieve business objectives.
* Allocate resources effectively to meet project deadlines and sales targets.
Key Qualifications:
1. Proven experience in project management, preferably within retail or e-commerce.
2. Strong knowledge of website development, digital marketing strategies, and ERP system integration.
3. Excellent organisational and time-management skills, with the ability to handle multiple projects and deadlines.
4. Exceptional communication skills, both written and verbal, with the ability to engage effectively with diverse teams.
5. Analytical mindset with a data-driven approach to decision-making.
6. Strong business acumen with the ability to identify and capitalise on market opportunities.
Remuneration and Career Potential
Salary & Benefits negotiable with strong development prospects as the company continues to expand and adapt to the changing business environment.
How To Apply
Please send your CV and a cover letter detailing your relevant experience and interest in this opportunity.