Deputy General Manager
Hotel Killarney is seeking a dynamic and passionate Deputy General Manager to join their team.
Reopened in 2024 after a substantial refurbishment, Hotel Killarney, a partner hotel of Tifco Hotel Group, has been transformed. With three new Food & Beverage outlets, full leisure and family entertainment facilities, and 190 superior rooms and suites, Hotel Killarney is the perfect destination for all the family.
Key Responsibilities:
1. To drive a service culture that delivers outstanding customer service through all aspects of the business.
2. To plan, organise and control the day-to-day operations.
3. To lead, motivate and support the team.
4. To provide strategic support to the General Manager for all hotel operations.
5. To oversee staffing levels in all departments in line with forecasts and budgets.
6. To lead by example by maintaining a hands-on approach.
7. To oversee all aspects of the guest experience at the hotel.
8. To ensure compliance with health and safety standards.
Qualifications:
1. 3 to 5 years in Senior Duty Management / Operations Management, in a hotel environment.
2. Proven track record in managing all departments.
3. Proactive by nature and a self-starter.
4. 3rd level qualification in Hospitality Management preferred.
5. Ability to understand margins, budgets, key performance metrics, financial forecasting.
6. Excellent IT, communication and interpersonal skills.
7. Experience of payroll and cost management required.
Application deadline: 28/02/2025
Expected start date: 24/03/2025
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