Job Title: Chief Executive Officer (CEO)
Company: TTM Healthcare Solutions
Location: The role requires 2/3 days a week in Ennis and the remainder of the week in Dublin. International travel is also required due to the company's global footprint and expansion plans.
Reports To: Chief Operations Officer (COO)
About TTM Healthcare, a Broadlake company
TTM Healthcare Solutions deliver innovative digitally led healthcare solutions across Ireland, Northern Ireland, and the UK through three divisions:
1. Health Assessments, Process & Outsourcing services
2. Healthcare Workforce Management & Development
3. International Healthcare Workforce and Compliance solutions
The company has offices in Ireland, Northern Ireland, the UK, South Africa, India, and the Philippines, providing services that range from patient waiting list management to mental health intervention services, and from international healthcare professional credentialing to virtual healthcare services.
About Broadlake
Broadlake is an international investment company committed to delivering positive and sustainable growth.
The company partners with ambitious founders to help realise their potential through organic growth, new acquisitions, and expansion into new markets.
Broadlake's international group of seven businesses employs over 4,000 people in industries including Healthcare, Technology, FMCG, International Talent Solutions, Workplace Wellbeing, Office Services, and Engineering.
Position Overview
The CEO will be responsible for leading TTM Healthcare's next phase of strategic growth, focusing on achieving 3x10 X growth targets over the coming years.
This role will drive organic expansion in existing markets, foster domestic growth, and enhance the company's international footprint.
A critical aspect of the role involves fostering a culture of transformation, operational excellence, and technology-driven innovation, enabling TTM Healthcare to stay at the forefront of the healthcare industry.
Key Responsibilities
Strategic Leadership:
• Develop and execute a comprehensive growth strategy aimed at achieving 3x10 X growth across all service lines, including organic and domestic expansion, with a focus on international opportunities
• Foster a customer-centric culture that prioritizes the needs and experiences of customers and users
Assessment and Intervention Services (HPO):
• Oversee and expand TTMs HPO services, ensuring operational excellence and developing new client partnerships to increase revenue streams
• Drive strategies that ensure the satisfaction, loyalty, and retention of both customers and users
International Healthcare Talent Acquisition:
• Develop and scale TTMs international talent acquisition solutions by penetrating new markets and ensuring a sustainable pipeline of qualified healthcare professionals to meet global demand
Risk and Compliance Frameworks:
• Establish and maintain a robust risk management and compliance framework to safeguard the company's operations and reputation
• Ensure adherence to local, national, and international regulations governing healthcare, talent acquisition, outsourcing, and data security
Fostering a Culture of Transformation:
• Champion a culture of continuous improvement, innovation, and transformation across the organization
• Encourage the development of new strategies and approaches to drive agility, adaptability, and future growth
Operational Excellence:
• Ensure operational excellence is at the core of all business functions
• Continuously assess and optimize processes to maximize efficiency, improve service delivery, and scale the organization in a sustainable way
Technology Solutions:
• Leverage cutting-edge technology solutions to transform business processes, support scalability, and enhance operational efficiency
• Introduce tech-driven innovations in talent acquisition, data management, and healthcare outsourcing that improve organizational performance and drive customer satisfaction
Market Expansion:
• Identify new market opportunities and establish TTMs presence in high-potential regions, both domestically and internationally, to expand the company's service offerings and customer base
Stakeholder Collaboration:
• Work closely with the COO and senior leadership team at Broadlake to align strategic goals and ensure business continuity, transformation, and operational efficiency
Financial Management:
• Drive financial performance by optimizing budgets, ensuring profitability that aligns with the company's growth objectives
Team Leadership:
• Inspire, mentor, and develop a high-performing leadership team to execute on strategic goals, ensuring a culture of accountability, transformation, and operational excellence
Innovation and Change Management:
• Lead innovation efforts to continually improve service offerings and processes while managing organizational change as the company scales
Qualifications Required:
• Degree Qualified in Business or related area or equivalent in experience at senior executive level
• Proven experience in a senior executive role (CEO/COO/MD), preferably within services or talent acquisition industries
• Demonstrated ability to achieve significant growth targets
• Some understanding or knowledge of Assessment and Intervention Services (HPO), International Talent acquisition Solutions, and technology-driven business strategies
• Experience leading international expansion and managing global operations, particularly in India and other key international markets
• Proven ability to drive operational excellence, strategic planning, transformation, and the adoption of technology solutions in fast-paced and dynamic environments
• Exceptional leadership, communication, and interpersonal skills with a track record of building and motivating high-performing teams
• Strong financial acumen with experience managing budgets and driving profitability
• Competencies include championing The Broadlake Way, aligning to the company's family principles, and possessing solutions-focused skills