Job Summary
We are seeking an experienced Automation Delivery Manager to join our Operational Transformation team. As a key member of the team, you will be responsible for designing and implementing solutions using the bank's automation technology stack, including RPA (Robotic Process Automation) and workflow automation.
Key Responsibilities
* Provide architectural control over solution designs to ensure consistency and continuity across the company's delivery teams.
* Research new technologies, organise proof of concept (POC) and manage the relationship with supplier and service providers.
* Manage the milestones and timeliness to deliver high quality solutions in accordance with the agreed software development lifecycle (SDLC).
* Deliveries & Methodology: Work efficiently and quickly to turnaround business requirements and management requests.
* Support the adoption and development of the Digital Transformation Framework to ensure that best-in-class methodologies, standards and practices are embedded in the organisation.
* Develop clear strategies for the Automation Journey.
* Stakeholder Management: Build relationships and work closely with stakeholders across the organisation to be well positioned, to identify opportunities for technical solutions and process improvement and to proactively identify sources of service dissatisfaction.
Requirements
* 4+ years' experience working with RPA OR 5+ years of programming experience (.NET, Java etc.) is required.
* Previous team lead or manager experience.
* Ability to define project scope, create realistic timelines, manage resources effectively, and track progress against milestones.
* Proven experience in operational management, with a focus on process automation, workflow solutions, and server management.
* Ability to align technical solutions with business objectives, ensuring automation solutions deliver measurable improvements in efficiency, cost savings, and risk reduction.
* Blue prism Basic Foundation OR has completed any other training in one of the leading RPA platforms (e.g., UiPath, Automation Anywhere).
* Bachelor of Information Technology (IT) OR related field.
* Excellent SQL skills - particularly with Microsoft SQL Server or Teradata.
About Us
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape. Our focus is centred on ensuring we deliver what our customers, colleagues and communities need to thrive.
We believe in creating a workplace where everyone feels valued, respected, and empowered to succeed. We are committed to building a diverse and inclusive environment that reflects the communities we serve.