About The Role
We are looking for an experienced Payment Manager to oversee and optimize all payment processes within our iGaming platform. This role is crucial for ensuring seamless deposit and withdrawal operations, managing relationships with payment service providers (PSPs), and maintaining compliance with industry regulations. The ideal candidate will have a strong understanding of payment systems, risk management, and transaction reconciliation, with experience working in Tier 1 regions.
Key Responsibilities
* Establish and manage relationships with payment service providers (PSPs), banks, and alternative payment solutions to ensure a diverse and efficient payment infrastructure.
* Negotiate terms and agreements with PSPs to optimize transaction fees, approval rates, and service quality.
* Monitor and analyze transaction flows, identifying and resolving issues related to failed or lost deposits.
* Oversee fraud prevention measures, ensuring secure payment processing while minimizing chargebacks and unauthorized transactions.
* Conduct daily reconciliation of payment transactions to ensure accuracy and detect any discrepancies.
* Work closely with compliance and risk management teams to ensure adherence to regulatory requirements and industry best practices.
* Research and integrate new payment methods to improve user experience and expand market reach.
* Collaborate with customer support to resolve payment-related inquiries and improve the overall player experience.
* Stay updated on industry trends, payment regulations, and emerging technologies to enhance payment processes.
Requirements
* 3+ years of experience in payment operations, PSP management, or financial risk management within the iGaming industry.
* Must have experience working with Tier 1 regions.
* Strong understanding of payment processing systems, banking operations, and alternative payment methods (e-wallets, crypto, bank transfers, etc.).
* Experience working with payment reconciliation, transaction monitoring, and fraud detection tools.
* Ability to troubleshoot failed transactions, lost deposits, and chargeback issues.
* Excellent negotiation skills and experience in managing PSP contracts and agreements.
* Knowledge of AML, KYC, and financial compliance regulations in the iGaming sector.
* Strong analytical skills with proficiency in Excel, SQL, or BI tools.
* Fluency in English is a must; Turkish or Russian/Ukrainian is a plus.
* Background in risk management, anti-fraud, or financial auditing.
* Experience in integrating new PSPs and payment gateways.
* Familiarity with crypto payments and blockchain-based transactions.
* Ability to work in a fast-paced, high-growth environment with a hands-on approach.
Location
Our in-house team operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
Interview Process
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
* Recruiter Screening (40 minutes)
* Critical Thinking Assessment (10 minutes)
* Final Interview (60 minutes)
What We Offer
Join our team and enjoy a variety of amazing benefits! Check out just a few of the perks we offer below:
* Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
* Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
* Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
* Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
* Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.
Excited about the opportunity? Apply today!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Entertainment Providers
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