The Powerscourt Hotel, Resort & Spa is currently recruiting for a Conference and Banqueting Supervisor who is highly motivated, well organised and passionate in delivering memorable experiences to join our Conference and Banqueting Team. Our world-class Conference & Banqueting facilities are set amidst the Garden of Ireland in Co. Wicklow. Powerscourt Hotel offers a uniquely beautiful backdrop for business meetings, private dinners, weddings, and conferences alike. Providing an impeccable level of service, from planning to execution of all events, we focus on every detail to ensure each guest experiences the creative and collaborative efforts of hosting such an occasion.
This role offers a competitive wage, ongoing training and development opportunities, along with complimentary transport to and from Bray Dart Station.
About Powerscourt Hotel Resort & Spa:
Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel, our vision is to create extraordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business.
About the role:
Overseeing the activities of the outlet staff, expediting guests' orders as needed, and maintaining good working relationships with co-workers. Ultimately, a top-performing Supervisor should be able to achieve exceptional customer service and ensure that guests have a pleasant experience. Supervisors oversee all restaurant, lobby lounge, pub, and banqueting operations to ensure that it runs smoothly.
Entry-level management position that is responsible for supporting and managing the daily operations in the department.
Duties & responsibilities:
* Ensure all hotel standards are always kept.
* Delegate tasks to the team.
* Conduct regular inspections of the banqueting departments to ensure proper standards of hygiene and sanitation are maintained.
* Oversee preparation, presentation, and storage to ensure compliance with standards and food health and safety regulations.
* Monitor cash flow, follow proper cash handling protocol, and settle outstanding bills.
* Promote the best possible experience for our guests and ensure guest satisfaction.
* Ensure that all checklists, requisitions, and proper opening and closing duties are completed for each shift.
* Ensure that all steps of service, policies, and procedures are followed on a daily basis.
* Learn and utilize the current Point of Sales system.
* Train, guide, and coach team members.
* Ensure cleanliness is maintained throughout and recorded accordingly.
* Supervise and guide staff.
Why join our team:
* Competitive Salary.
* Complimentary employee bus service to and from Bray Dart station daily.
* Learning and Development with opportunities for career progression.
* Employee Hotel Discounts for Marriott and MHL hotels.
* Complimentary Car Parking.
* Meals while on duty.
* Employee Recognition Awards.
* Uniform provided and laundered.
* 5 days sick leave pay per year.
* Additional leave in line with service.
* Monthly contribution towards employees' health and wellbeing after two years of service.
Skills:
* Experience in Hospitality essential.
* Excellent customer service.
* Strong command of the English Language.
* Ability to prioritise and organise work.
* Ability to delegate and supervise.
* Basic knowledge of Wine and Food.
* Strong attention to detail.
You will be contacted within 5 working days should your application be brought to the next stage of the recruitment process.
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