Sophisticated Elegance in the Laois Countryside
The Heritage offers a luxurious retreat set amidst the breathtaking beauty of the Irish countryside.
Senior Bartender Role
We are currently seeking a skilled Senior Bartender to join our existing team at The Heritage, a luxury world-class hotel and European Award-Winning Spa.
Key Responsibilities
* Operate the Till system effectively to ensure seamless customer transactions.
* Greet all guests with a warm smile, maintaining impeccable hospitality standards.
* Maintain your station in a clean and tidy condition at all times, adhering to high-quality service expectations.
* Carry out mise en place for service, ensuring tables are set, stations are stocked, and beverages are prepared to meet our high standards.
* Clear, polish, and store crockery, cutlery, and glassware efficiently, minimizing breakages and losses.
* Take orders accurately, promoting sales by suggesting products where relevant, and providing exceptional customer service.
* Project a professional image, offering assistance and support to clients as needed, with a caring and helpful attitude.
* Anticipate client needs to enhance quality service and satisfaction.
* Collaborate with colleagues, providing prompt assistance when required, and being flexible in responding to business and client demands.
* Maintain regular communication within your team and at all levels, attending briefing sessions as necessary.
* Develop knowledge of wines, spirits, and menu items to provide expert recommendations.
* Address guest complaints discreetly, notifying the Head of Department or Food & Beverage Director.
* Familiarize yourself with the hotel's facilities, including opening and closing times, and promote these opportunities to guests.
* Stay up-to-date with departmental SOPs, attending meetings as requested, and supporting hotel initiatives.
Our Core Values
* Put Our Guest First
* Be Nice, Be Kind
* Pull Together
* Own it, Do it
* Raise the Bar
Why Work for The Heritage?
* Discounted rates in other FBD properties
* Health Club membership
* Refer a Friend incentives
* Learning and development opportunities
* Employee Assistance Programme
* Strong team focus and atmosphere
* Meals and uniform provided
* Free parking onsite