Payments Collection Specialist/ Manager- Dublin (Hybrid) (BBBH2807) Dublin, Republic of Ireland
Ergo is seeking a Payments Collection Specialist for a permanent role with a consumer facing insurance company based in Dublin.
This person will play a critical role in ensuring the accurate and efficient collection of payments and reconciling transactions.
Hybrid role, 2-3 days on site (South Dublin).
Key responsibilities:
* Helping define/ enhance payment processes for both direct debit and credit card transactions.
* Collection processes, ensuring timely and accurate collection of payments from customers.
* Monitor and mitigate risks associated with payment collections and data security.
* Generate regular reports on payment status, collections performance, and outstanding balances.
* Reconcile payments received via direct debit and credit cards, ensuring all records are accurate and up to date.
* Day-to-day refund processing.
Key Requirements:
* Proven experience in payment management.
* Qualification in Finance, Accounting, Business, etc.
* Knowledge of financial systems and tools.
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