Job Description
We are seeking a driven and progressive customer service professional to join our team.
Key Responsibilities:
* Create a positive and informative experience for members through end-to-end customer satisfaction.
* Maintain internal communication with various departments regarding member requests.
* Ensure utmost attention to detail regarding GDPR compliance.
* Input data across various systems to ensure accurate and up-to-date member records.
* Stay informed about current business changes and participate in relevant training.
* Deliver an all-encompassing satisfying customer experience.
Ideal Candidate:
* Excellent communication skills, both verbally and in writing.
* Impeccable attention to detail.
* Passion for problem-solving and creating efficient solutions.
* Capacity to build strong relationships with customers and team members alike.
* High motivation and enthusiasm, with a love for teamwork.
* Able to work effectively under pressure while maintaining professionalism.
Benefits:
* Hybrid working model.
* Bike to work scheme.
* Company events.
* Employee assistance program.
* Employee discount.
* Flexitime.
* Gym membership.
* On-site parking.
* Private medical insurance.
* Wellness program.