About Optum We deliver care, aided by technology to help millions of people live healthier lives.
Our work directly improves health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Careers with Optum offer flexible work arrangements and individuals who live and work in Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model.
Director of Product Management Role This role is for a Director of Product Management who can act as an entrepreneur within Optum Insight, taking ownership of 0 to 1 Product ideas and driving the definition, requirements, and then delivery of new healthcare products such as Real Time Settlement.
Key Responsibilities Customer evangelist.
Gain deep understanding of customer experience, business needs, and existing internal and/or competitive products relevant to the domain.
Develop product concepts: Identify product gaps and generate new ideas; identify customer needs, pain points, use cases, trends, and related services to help build a roadmap of studies to evaluate and improve customer experience, improve market share, and drive growth.
Develop product roadmaps: Translate product vision and strategy into detailed requirement documents and prototypes.
Define product strategies: Identify risks and create product roadmaps for consistent messaging across teams.
Lead end-to-end product lifecycle: Design and build proof of concept experiments based on common customer use cases to evaluate the end-to-end customer experience.
Own the full product development lifecycle, including scoping, design, data collection and analysis, and present a comprehensive written narrative of insights and recommendations to senior leaders to drive improvements.
Product delivery & execution: Responsible for working with different stakeholders across product, engineering, and research to take the product from ideation to production.
Collaborate with stakeholders: Work with internal stakeholders (e.g., research, clinical, marketing, software development engineers) to execute the product vision and work cross-functionally with peers/colleagues globally to support training, best practices, and shared opportunities.
Manage ambiguity: Able to work in a complex, matrixed environment.
Independently take steps necessary to understand complex businesses, customer needs, and technologies and across a variety of customer personas and product categories to define the product.
Data driven decisions: Business analysis, including financial and data modeling – market segment analysis, business case, forecasting; continuously evaluate metrics to ensure all activities are in line with overall product strategy.
Invent and simplify methodologies: Plan, design, and develop a portfolio of methodologies, tools, and systems for data collection and data analysis.
Continuously innovate and improve processes to optimize efficiencies.
Go To Market & Pricing: Work with different stakeholders to identify the right GTM strategy for your product.
Define the pricing strategy for your product.
Requirements Bachelor's degree in a technical field or equivalent practical experience.
Proven Product Management experience with managing successful product definition, product execution, market analysis, business case development, prototyping, launch, go-to-market strategy, and post-launch roadmap.
Previous proven experience working backwards from the customer problem or opportunity identify customer needs, pain points, use cases, trends, and related services to help build a product roadmap.
Experience with end-to-end product delivery, including feature delivery and tradeoffs (prioritization) and contributing to engineering & technology strategy discussions.
PREFERRED QUALIFICATIONS Masters degree or Doctorate in a Business, Healthcare, Computer Science, Engineering, Mathematics field or equivalent practical experience.
Healthcare experience.
AI/ML experience.
Experience dealing with ambiguous complex products and technologies.
Ability to independently take steps to define customer use cases across a variety of customer personas and product categories to produce meaningful insights.
Demonstrated experience in product management or related disciplines within the Health Care domain.
Demonstratable experience in product management in technology, such as provider / payer technology, cloud computing, data science, and applied machine learning.
Excellent interpersonal skills with experience working with and influencing executive level leaders.
High energy, self-managed, self-starter; thrives in a constantly changing, ambiguous environment.
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application.
Proof will be required to support your application.
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
About Us At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
EQUAL EMPLOYMENT OPPORTUNITY Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.
Optum is a drug-free workplace.
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