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Location: Grange Castle, Dublin- onsite role
Schedule: Monday to Friday 7:30-4:30. Must be flexible for other shifts and schedule could change at any time.
Overview:
As a Data Centre Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Centre colleagues.
This opportunity will allow you to develop an understanding of our Data Centre environment, familiarise yourself with security and data management procedures, and accelerate your career growth in the process.
Responsibilities:
* Deploying, energising Pre-Loaded Server Racks, grounding server equipment ensuring electrical compliance and redundancy.
* Installation and testing of Power Infrastructure such as facility outlets and Tap-Offs.
* To manage/install and maintain Hot Aisle Containment installation to meet required environmental conditions.
* Perform CAT6, Optical Fiber and Electrical power cable installations & complete Industry standard testing.
* Physically assist in moving and racking equipment hardware rack / stack installations, testing, and troubleshooting using standard Datacenter processes.
* Supporting deployment of on-site DC physical infrastructure including backbone infrastructure cabling & supporting hardware, fibre trays, cable basket.
* Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment.
* Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others.
* Complies with Data Centre Services (DCS) business unit and service-level policies, procedures, and deadlines.
* Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance from other technicians.
* Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
* Complies with security and data management procedures and policies and completes required security training and alerts others to security concerns and/or incidents.
* Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use) with additional focus on Electrical Safety and Electrical best practice.
Qualifications
Required Qualifications
• Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components.
While not required, we also look for the following Preferred Qualifications:
• Experience supporting IT equipment or related technology.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Information Technology
* Industries
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